/ Studio desk

Questions and order support

Inquiries answered personally within one business day by our studio team. Reach out for order status checks or appointment guidance.

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Practical details

Studio guidelines

Clear answers regarding parcels, returns, and visits.

Returns
Dispatch
Appointments

30-day window

Domestic tracking

Reschedule terms

Transparent return timeframes for unused dry goods and sealed apothecary containers.

Parcels are carefully packed by hand and dispatched domestically within 48 hours.

Flexible appointment adjustment guidelines for all guided studio sessions.